Terms and Conditions

• "KnitKart," "we," "us," or "our" refers to the KnitKart platform, its owners, operators, and affiliated entities.
• "Services" refers to all features, content, applications, and services offered through our website.
• "User," "you," or "your" refers to any individual who accesses or uses our website.
• "Seller" refers to any individual or entity that offers crochet products for sale on our platform.
• "Products" refers to the handcrafted crochet items available for purchase on KnitKart.
• "Content" refers to all text, images, videos, reviews, and other materials displayed on our website.

2.1 Account Creation

To make purchases on KnitKart, you may need to create an account. When creating an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

2.2 User Responsibilities

You agree to:

• Use the platform for lawful purposes only
• Not engage in any activity that may disrupt or interfere with the proper functioning of our services
• Provide accurate information for order processing and delivery
• Not attempt to access restricted areas of the website
• Comply with all applicable laws and regulations

2.3 Account Termination

KnitKart reserves the right to suspend or terminate your account at our discretion if you violate these Terms and Conditions or engage in any activity deemed harmful to the platform or other users.

3.1 Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that product descriptions or other content on our website are error-free, complete, or current. As handcrafted items, products may have slight variations in color, texture, or appearance from the displayed images.

3.2 Pricing and Availability

All prices are in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to modify prices and product availability without prior notice. In case of pricing errors, we reserve the right to cancel orders and issue refunds.

3.3 Custom Orders

For custom-made crochet items, specific terms regarding design, timeline, and pricing will be agreed upon before production begins. These specific terms will supplement these general Terms and Conditions.

4.1 Order Placement

By placing an order, you confirm that you intend to enter into a binding agreement to purchase the selected products. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.

4.2 Payment Processing

We use Razorpay, a secure third-party payment processor, to handle transactions. By making a purchase, you agree to their terms of service and privacy policy. KnitKart does not store complete payment information.

4.3 Order Confirmation

After placing an order, you will receive an order confirmation email. This email confirms that we have received your order but does not constitute acceptance of your order. An order is accepted only when we send you a shipping confirmation email.

Detailed information regarding shipping methods, timeframes, and charges can be found in our Shipping Policy. By placing an order, you agree to the terms outlined in this policy.

Our return and refund procedures are detailed in our Cancellation/Refund Policy. By making a purchase, you agree to the terms outlined in this policy.

All content on KnitKart, including but not limited to logos, designs, text, graphics, images, software, and the selection and arrangement thereof, is the property of KnitKart or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from our website without our express written consent.

Product designs offered by sellers on our platform are their intellectual property. Purchasing a product does not transfer any design rights to the buyer.

When you submit reviews, comments, suggestions, or other content on our platform:

• You affirm that you own or have the necessary rights to such content
• You grant KnitKart a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, publish, and display such content
• You agree not to post content that is illegal, abusive, threatening, defamatory, or otherwise objectionable

KnitKart reserves the right to remove any user content at our discretion without prior notice.

KnitKart and its affiliates, officers, employees, agents, and partners shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from:

• Your use or inability to use our services
• Any products purchased or obtained through our platform
• Unauthorized access to or alteration of your data
• Statements or conduct of any third party on our website
• Any other matter relating to our services

In no event shall our total liability to you for all damages, losses, or causes of action exceed the amount paid by you to KnitKart for your most recent purchase.

You agree to indemnify, defend, and hold harmless KnitKart, its affiliates, officers, directors, employees, agents, and suppliers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use of our website or services
• Your violation of these Terms and Conditions
• Your violation of any rights of a third party
• Your user content

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising under these terms shall be subject to the exclusive jurisdiction of the courts in [City], India.

KnitKart reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.

If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck from these terms and the remaining provisions shall remain in full force and effect.

If you have any questions about these Terms and Conditions, please contact us at:

• Email: support@knitkart.com
• Phone: +91-XXXXXXXXXX
• Address: [Your Business Address]